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Welcome to the Crabby Bill's Family Brands

Crabby Bill's Family Brands Privacy Policy

Crabby Bill's Family Brands and its collection of restaurants (“Big Claw Management”) deeply value your privacy and are committed to protecting the security of the Personal Information that you provide to us. This Privacy Policy explains the measures we have implemented to safeguard your privacy and secure your data.


The Information We Collect

The Personal Information we collect is based on the services you request, your interactions with us, and any inquiries you make. This may include your:

  • Name and contact details
  • Geolocation (physical location or movements)
  • Payment information
  • IP address, operating system, and device information
  • Date, time, and duration of visits to our websites
  • Preferences and service usage data
  • Any other information you voluntarily provide

When we collect Personal Information, we will explain—when appropriate and practical—why we are collecting it and how we intend to use it. In some cases, we may also receive your information from third-party sources.

For the purposes of this Privacy Policy, Personal Information refers to data that could reasonably identify an individual on its own or combined with other publicly available information. Examples include your name, address, government-issued ID, email, phone number, credit card, or bank account numbers.


Limited Use of Personal Information

We use your Personal Information strictly in accordance with the law and only to the extent necessary to:

  • Provide the services you’ve requested
  • Send you relevant marketing communications
  • Communicate with you about our services
  • Improve and personalize your experience

We do not share your Personal Information with external parties, except as needed to deliver services or where required by law. We will never use or share your data for unrelated purposes without giving you the option to opt out.


Data Protection

We take reasonable and appropriate measures to protect your Personal Information. This includes:

  • Password-protected digital systems
  • Limited-access hard copy records
  • Secure storage and retention policies

We retain Personal Information for a minimum of six years unless no longer needed, in which case it is safely destroyed.


Opt Out / Correction / Deletion

You may unsubscribe from our marketing communications at any time by contacting us in writing. You also have the right to:

  • Access your Personal Information
  • Correct inaccuracies
  • Request deletion, subject to applicable law

Please email us at rewards@bigclawmanagement.com to make any of these requests.


Non-Discrimination

Crabby Bill’s Family Brands is firmly committed to equality and non-discrimination. We will never discriminate against individuals for exercising their privacy rights.


Children

We recognize the importance of protecting children’s privacy. Our websites are not directed toward children, and we do not knowingly collect Personal Information from minors.


Access

You may request access to your Personal Information at any time by using the “Contact” link on any of our websites. There is no charge for this request.


Policy Updates / Contact Us

Crabby Bill’s may update this Privacy Policy periodically. For questions or comments about our Privacy Policy, please reach out through the “Contact” link on any of our websites or email us at rewards@bigclawmanagement.com.

With over 40 years of experience in the restaurant industry, the Loder family brings their passion for food and hospitality to The Crabby Bill’s Family Brands. We invite you to enjoy our 10 different dining experiences located along the Gulf of Mexico in the always sunny Florida state!